About Us
BPO Experts with Proven Results
Who we are
Will Duncan and his seasoned team of Business Process Optimization Consultants are dedicated to improving companies in the fashion, apparel or sewn products industry. We have a longstanding commitment to support and improve the sewn products industry and the people in it. We guide companies to achieve their goals through services such as: business process optimization, setting up training programs, re-engineering a manufacturing facility or a product line. We have the know-how and experience to positively impact your bottom line. We provide a full range of consulting services ranging from product development to manufacturing to retail solutions and economic development. Our teams work and live across North America and Latin America offering bilingual services professionals to meet all of our client needs.
“Will Duncan is a highly seasoned apparel professional who has helped companies across the globe improve their operations, engineering, processes, training, strategies and more. He is both a leader and consensus builder with an outstanding reputation and a large portfolio of successful projects. I am pleased to recommend Will and his firm.”
-Susan Nichols
Publisher at Apparel Magazine, Stagnito Business Information and Edgell Communications
Our Team
We’re thinkers and ‘doers’. We think strategy and process and also like to get our hands-on product and production equipment. You want to improve your through-puts and products, and so do we – it’s our passion. Our team of industry experts knows best practices and also understands the need to look at facilities, people and supply chains in a holistic manner. Our consultants all have decades of experience across the industry, ranging from the board room to the factory floor. Will Duncan and his team of Associates, who started as the services organization with the not-for-profit [TC]2 for 20 plus years has established a reputation of service excellence and trusted advisors to our clients forming long-term relationships.
Our Associates reside in Guadalajara, MX, Mexico City, MX and Medellin, CO (Colombia), as well as throughout North America.
- President & CEOWill Duncan
Will Duncan President & CEO
Will Duncan is a recognized speaker and fashion industry consultant with over 35 years’ experience in Lean Manufacturing and Lean Product Development process, plant engineering, team-based manufacturing working with manufacturers, brands and retailers. Will has led and successfully implemented a large number of lean manufacturing initiatives implementing process improvements and instilling knowledge transfer in personalized training programs throughout Central America, South America, Mexico, and the US to improve operations from the Board Room to the Factory Floor.
Will also serves as Executive Director for the SEAMS Association where his firm is responsible for all management, marketing, and administrative functions. SEAMS is the Association and Voice of the U.S. Sewn Products Industry for over 50 years consisting of more than 200 of America’s foremost fashion brands, retailers, manufacturers and textile providers. Supercharging the American Supply Chain, SEAMS is the most relevant force and go-to resource shaping the growth and resurgence of MADE IN AMERICA.
Prior to WDA, Will was the Executive Vice President of [TC]² for 25 years leading the services organization and held various industry positions in operations, engineering and management. Other positions include [TC]² Board Member, SEAMS Board Member, and Chairman of HR Leadership Council of the American Apparel Footwear Association.
- Executive AssociateAnton Wilson
Anton Wilson Executive Associate
During his 40+ year career, Anton has held a variety of leadership positions in every aspect of the apparel industry, from vertical manufacturing through retailing. He has extensive experience in new plant startups and turnaround situations. Among the breadth of his activities have been industrial engineering, production management and quality assurance for knitting, dyeing, cut and sew, embroidery, screen print, garment wash, garment dye and warehousing and distribution. As VP Manufacturing/COO he led the turnaround of a branded children’s wear company, delivering profitability from operations within the first 12 months. During his tenure with Target he built the product development team, process, methods and tools that enabled Target's private apparel brands to deliver consistent fit, construction, materials and color, and to grow to over $14 billion in annual sales.
Anton has a Bachelor of Science degree in Textile Technology from North Carolina State University and is a past President of the Textile Quality Control Association. Since retiring from Target in 2012, he has been consulting with several organizations and companies focusing on streamlining product development processes and developing outstanding organizational talent.
- Executive AssociateGuy Carpenter
Guy Carpenter Executive Associate
Guy Carpenter has over 25 years of experience in manufacturing, distribution and sales in the apparel industry. Guy has worked with the entire supply chain from farm to factory to finished garment and in value chain management from product development through to manufacturing. As a consultant, works with senior executives in evaluating competitive advantage with the goal of fortifying industry growth strategies for brands and national industries. He is a results-oriented team player familiar with challenges across language and business cultures and harmonizing commercial and social goals.
- Senior AssociateArturo Rodriguez
Arturo Rodriguez Senior Associate
Arturo Rodriguez is a trilingual (Spanish/English/Portuguese proficiency) Industrial Engineer with over 30 years of experience in the apparel industry. As an expert in implementation of lean manufacturing Arturo has extensive experience at factory level from QA to management of contracts, production and manufacturing plants. He is skilled at training and coaching all organizational levels, from management to direct labor, to achieve corporate goals. Arturo is based in Guadalajara, Jalisco, Mexico and is a regular participant in industry panels and events throughout the region.
Positions include: [TC]², Manager- Latin America; AMF-Reece, Sales Director -Latin America; Manufacturing Manager, Motorola Plant (Guadalajara); Plant Manager and Production Manager at several sewing plants in Guadalajara (Primus, Ropa Cadena, Calidad Confeccionada).
- Senior AssociateWanda Bianchini
Wanda Bianchini Senior Associate
Starting on the sewing floor as an operator, Wanda has over 40 years experience in apparel manufacturing. She transitioned into production management and quality assurance in working in US factories. As production moved off shore, Wanda worked with major garment manufacturers such as Ocean Pacific, Leslie Fay, and Perry Manufacturing offering her experience to sewing contractors in 12 different countries. She was responsible for sourcing, growing their off shore manufacturing base, production and quality. She also served as General Manager for one of Perry Manufacturing’s sewing factories in Honduras with 1,000 employees.
Subsequently, Wanda joined [TC]2 as an independent consultant and later became a full time member of their Industry Services Consulting Division. She worked on initiatives in Haiti, Dominican Republic, Republic of Georgia, Nicaragua and the United States. Scope of work included train-the-trainer programs for Sewing, Quality Inspection and Quality Control as well as Engineering Efficiency Improvement Services.
Wanda relocated to the United States taking a position with St John Knits as Director of Product Development and Quality Control for their Tijuana factory with 800 employees throughout their Knitting, Cutting, Sewing and Jewelry operations.
- Senior AssociateJacinto Tremillo
Jacinto Tremillo Senior Associate
During Jacinto's 40 year career within apparel manufacturing, he has held a variety of leadership positions . The breadth of his experience includes starting his career as a line supervisor for Levi Strauss and Company. And, working with other companies where he held positions as production quality manager, plant manager, general manager, and vice president of manufacturing. His bilingual proficiency (Spanish and English) has served him well having worked in the United States, El Salvador, Dominican Republic and Mexico.
In addition to his vast experience in operations management, he has extensive experience in new plant startups, factory turnarounds, quality assurance and personnel development to improve the bottom line. Jacinto resides in San Antonio, TX and received his education at Northwest Vista College.
- Sales and TrainingLourdes Perez Marquez
Lourdes Perez Marquez Sales and Training
Lourdes Pérez is a bilingual (Spanish and English) apparel manufacturing specialist. Her primary focus is conducting plant assessments, delivering lean manufacturing/engineering workshops, and presenting seminars on supervisory development and operator training. Lourdes works with companies to teach and implement fast fashion concepts and participated in the Size Mexico Sizing Survey. She promotes [TC]²'s products, services and involvement in regional industry events.
As the Manager for Contract Services in Mexico, she is based in Mexico City. Previously Lourdes was Manager of the Mexican Apparel Chamber (CANAUVE) where she developed meaningful relationships between suppliers, associations, and institutions within the Mexican Apparel sector. She currently sits on the Mexican Apparel Chamber (CANAIVE) board, is a columnist for MexCostura magazine and a certified monitor for WRAP.
- Senior EngineerJuan Fernando Vasquez
Juan Fernando Vasquez Senior Engineer
Juan Fernando is an industry consultant with over 20 years of experience. An Engineer by training, he has expertise in engineering methods and ergonomics for the manufacture of sewn products. He has extensive experience in the implementation of lean manufacturing, the management of talent as well as in payment systems and compensation for direct and indirect labor employees. Juan Fernando has worked with many manufacturers to evaluate and quantify associated manufacturing costs and improve quality control. He is ETC certified and also assists clients in the costing of finished products. Based out of Colombia, he supports the South and Central Americas regions and also designs and delivers training programs for various educational institutions.
Positions include: Consultant, WD & Associates, Consultant, [TC]²; Owner and Manager, Grupo Ingenieros XXI ; Owner and Manager, Mapro S.A.;Plant Manager, Figuras Informales.
Juan Fernando has a degree in Production Engineering from the E.A.F.I.T. in Medellin, Colombia.
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